Around-the-Clock Emergency Water Damage Restoration Services

9/12/2023 (Permalink)

Emergencies can strike at any hour, and when water damage occurs, time is of the essence. Delaying action can lead to more severe damage. That's why SERVPRO® of Guelph, Kitchener, Waterloo, and Cambridge is available around the clock, 24 hours a day, 7 days a week, to respond to water damage emergencies of any size.

We understand that when you reach out to us, you may be feeling confused, stressed, or vulnerable. That's why we're here – to provide you with professional assistance and guide you through this challenging situation. At SERVPRO, water damage restoration is our specialty.

What to Expect When You Call SERVPRO

When you contact us, our first priority is to understand the specifics of your water damage emergency. We'll ask a series of questions to determine the necessary equipment, services, and the number of skilled SERVPRO-certified professionals needed to assist you effectively.

Here's what our SERVPRO Representative will typically inquire about:

• Your name and contact details.
• Your insurance information (if applicable).
• The street address of the water-damaged property, whether residential or commercial.
• The date of the water damage incident.
• The source of the water damage, if known.
• The availability of power at the location.

About SERVPRO® of Guelph, Kitchener, Waterloo, and Cambridge

SERVPRO® of Guelph, Kitchener, Waterloo, and Cambridge specializes in the cleaning, restoration, and construction of residential & commercial properties following fire, smoke, or water damage. Our dedicated team is highly trained in property damage repair, undergoing initial and ongoing training at SERVPRO's corporate training facility and maintaining routine IICRC-industry certification. You can trust that our staff is well-prepared to restore your property to its pre-damage condition.

When water damage strikes, don't hesitate to contact SERVPRO – your 24-hour partner in water damage restoration. We're here to help whenever you need us.

For immediate assistance, please contact us at 519-837-8787.

Unlocking the Power of SERVPRO's Emergency Ready Profile for Your Commercial Property

9/12/2023 (Permalink)

SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge's Disaster Recovery Team Helps Communities in Need

Imagine being in control even when disaster strikes. That's the advantage of SERVPRO's Emergency Ready Profile (ERP). In SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge this innovative tool is helping business owners minimize downtime after a catastrophe. Did you know that a staggering 50% of businesses don't recover after a disaster? Having a solid plan in place can make all the difference. Let's look into the benefits of creating a SERVPRO Emergency Ready Profile for your business.

The Emergency Ready Profile (ERP)

Our ERP is like an insurance policy for your business, but without the premiums. This comprehensive yet customizable emergency readiness plan is offered to you at no cost. Should the unthinkable occur, the ERP ensures that we're ready to spring into action right away. Essentially, it's your go-to reference for crucial building and contact information. Armed with this data, our team can kickstart the mitigation and restoration process without delay.

Why Choose ERP?

• A concise Profile Document containing only essential emergency information.
• A roadmap to help you re-enter your building safely post-disaster.
• SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge become your trusted disaster mitigation and restoration partners.
• Clear identification of the decision-makers who authorize the commencement of work.
• Facility specifics, such as the location of shut-off valves and priority contact details.

Creating Your ERP

Developing an Emergency Ready Profile for your commercial property is a breeze with SERVPRO. Our rapid-response team is poised to address any emergency your business may encounter. Got questions or ready to start? Simply reach out to SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge at 519-837-8787. 

Our dedicated team members will work closely with you to craft a tailored emergency plan that caters to your unique needs. From water mitigation and fire restoration to contents manipulation and reconstruction, we've got you covered. Our comprehensive services also include general cleaning, biohazard cleanup, and much more. When you partner with SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge, you're choosing a team that can handle every aspect of your recovery, from start to finish.

SERVPRO Ready Plan

8/22/2022 (Permalink)

SERVPRO of Guelph is ready to make any disaster "Like it never even happened."

Have you heard that SERVPRO offers a FREE Emergency Ready Plan App?!

You can download it from the iTunes store today!!  This SERVPRO Ready Plan “allows for the creation of an emergency ready profile containing critical property information to help speed up response time after fire or water damage.”  

We are sure that whether you are running a business or a household you have a million different decisions to make daily.  This SERVPRO Ready Plan App will help make your life a bit easier by walking you through creating a plan of action if you ever were to have an emergency disaster situation on your business or personal property.   

It's crucial to be prepared and have a plan for your business or home *before* an emergency occurs so that everyone knows what to do if a disaster were to happen.  When water is pouring through the ceiling into your workspace you don't have time to check references or read online reviews of a particular restoration company which is why we strongly encourage you to download this app.  

Choosing a Disaster Restoration Company

7/14/2022 (Permalink)

SERVPRO Guelph, your partner in disaster restoration...

The last thing anyone wants to deal with is a disaster to their home or property. SERVPRO of Guelph understands it can create unwanted stress when it comes to choosing a restoration company. In an effort to help offset that stress you can feel, here are a few things to be on the lookout when choosing a company to restore your home or office after a disaster:

• Trained and Certified by the IICRC  
• The IICRC (Institute of Inspection Cleaning and Restoration Company) sets the standard in the disaster restoration industry. Choosing a company that has been trained and certified by the IICRC ensures you are working with professionals who truly know what they’re doing. 

• Response Time
• Disasters rarely happen on the clock. This means you need a restoration company that is always available to help whether it is on a weekend, holiday, or even during pandemic shutdowns. It’s important to choose a company that is always open. SERVPRO not only remained open during the shutdown, but we also assisted other essential businesses in keeping their doors open and employees safe by providing proactive disinfection services. We pride ourselves in not only always being open but also being faster to any size disaster.

• Manpower
• Major storm events can place a huge strain on restoration companies as they try to help their communities put the pieces of “normal life” back together. If the company isn’t adequately scaled to deal with the needs of their customers, this could result in job delays and cause even more damage than the storm itself. When that happens, instead of trusting out-of-town storm chasers who are here today and gone tomorrow, it’s critical to be able to count on your local disaster restoration company to answer your call among the dozens or hundreds of others that come in as a result of these storms. Thankfully, SERVPRO of Guelph is not only capable of dealing with the needs of our customers in the territories we serve, but at our disposal are 1700+ franchises that are able to work together to serve our customers following large-scale disasters. 

The aftermath of these events, though shocking, does not have to be stressful. Whether its water, fire, or storm damage, the result of these disasters require the attention of a professional and trustworthy disaster restoration company, a company such as SERVPRO. 

SERVPRO Emergency Ready Plan

7/14/2022 (Permalink)

If disaster strikes your home or business, the SERVPRO Ready Plan app helps save time and eliminate damages. Timely mitigation is KEY...

Have you heard that SERVPRO offers a FREE Emergency Ready Plan App?!

You can download it from the iTunes store today!!  This SERVPRO Ready Plan “allows for the creation of an emergency ready profile containing critical property information to help speed up response time after fire or water damage.”  

We are sure that whether you are running a business or a household you have a million different decisions to make daily.  This SERVPRO Ready Plan App will help make your life a bit easier by walking you through creating a plan of action if you ever were to have an emergency disaster situation on your business or personal property.   

It's crucial to be prepared and have a plan for your business or home *before* an emergency occurs so that everyone knows what to do if a disaster were to happen.  When water is pouring through the ceiling into your workspace you don't have time to check references or read online reviews of a particular restoration company which is why we strongly encourage you to download this app.  

Choose the Right Restoration Company for Your Home

6/11/2022 (Permalink)

Unexpected home damage is always a shock for homeowners. It can be difficult to determine what to do next or how to react in the moment.

That is why, we always recommend that homeowners plan ahead for these types of situations, so if the damage occurs, they’ll know immediately who to call. But how do you know you’re choosing the right restoration company?

There is a lot of information surrounding the restoration industry, so it is important to narrow it down by determining what is actually important. Here are some key points to consider when making your choice:

Their Areas of Expertise

It is not uncommon for home damages to require more than one aspect of restoration. For example, cleaning up fire damage involves ridding the air of toxic particles and water damage often involves restoring structures. SERVPRO of Guelph is certified and experienced in all aspects of damage, making us the forefront leader in making sure all of your needs are met and exceeded, from start to finish.

Night and Weekend Availability

Damages have a knack for occurring at the most inconvenient times, so it is important to pick a company that will be there whenever you call. Because we have a ²⁴⁄₇ emergency line, we are able to guarantee we’ll always be there when you need us.

Level of Training

It is important for a company to invest in the training of their technicians to guarantee they will be prepared for any damage situation that arises. The restoration industry has high standards for training, which is what we use as our guideline for all educational materials.

Ability to Scale

Because we are a local franchise with a massive network of 1700 other locations in North America alone, SERVPRO of Guelph can scale as needed for larger disasters. This ensures that we can treat a single-home fire with the same level of care as we would a city-wide disaster; providing exceptional service in both cases.

If you have experienced storm damage, we are always here to help! Call our restoration experts 24/7  so we can address your damages quickly and restore your home or business to preloss condition!

Disaster Recovery Team

3/21/2022 (Permalink)

SERVPRO Disaster Recovery Team

The SERVPRO Disaster Recovery Team can provide help whether your dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

SERVPRO of Guelph has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

With the ability to mobilize local command centers, along with the resources of more than 1,650 Franchises across North America, no disaster is too big.

SERVPRO of Guelph has a disaster recovery team transport truck full of equipment and gear that allows us to be ready to attack whenever and whatever mother nature throws us. With our crew of highly trained, skilled professionals, natural disasters are no match for us here at SERVPRO of Guelph.

Our team prides itself on effective equipment and mitigation strategies. We have a wide inventory of high-velocity air movers and dehumidifiers for effective drying of open areas, specialty extraction and drying equipment like our ROVER weighted extractor and our Injecti-dry system and drying mats, and other machines to make us highly efficient and effective in our water restoration response

We are proud to do business with honesty, excellent skill, and respect. We ensure that our SERVPRO of Guelph team can make your disaster "Like it never even happened." 

Why SERVPRO of Guelph?

2/11/2022 (Permalink)

SERVPRO of Guelph is Ready For Whatever Happens!

We strive to provide every customer with an unparalleled recovery experience when restoring their home or business in our service area. While we have specialists in every niche of the industry, our primary focus is continuing to be a leading company providing restoration in the Guelph, Cambridge, Kitchener, Waterloo and surrounding communities. Our restoration services include Water Damage, Fire Damage, Wind Damages, Sewage Backup, Storm or Catastrophic events (CAT), Odour Removal, Mould Remediation, Vehicle Impact, Emergency Board Up Services, Content Packing and Move Out and Construction Services.

Our SERVPRO® professionals can help through every phase of its recovery, from the initial damage inspection and mitigation work through reconstruction and cleanup. We are the most reliable commercial and residential restoration company backed by over 1700 locations within the United States and Canada.

No one expects a disaster, but if one happens SERVPRO® of Guelph will respond, with experience in multiple restoration services, ability to assist your tenants, explain the process and work with your insurance provider. Having a company that can coordinate the whole process from start to finish to make your life easier and get you back to your home or business and make it “Like it never even happened.”

Call SERVPRO® of Guelph (519)837-8787 we are always here to help!

We Are IICRC Certified

8/16/2021 (Permalink)

SERVPRO Guelph is IICRC Certified

SERVPRO of Guelph is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. What does this all mean!? Read for more information below and why it is important for our company to be an IICRC firm…

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration. 
  
  
  The IICRC Develops the Standards for The Restoration Industry 
  
  The IICRC has been the driving force in establishing the main industry standards and references guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
  
  Every five years, the standards are reviewed and updated. The water damage restoration filed changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
  
  
  What you need to know about SERVPRO of Guelph…
  
  SERVPRO of Guelph specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. "Like it never even happened."

We Are Cleaning Experts

3/24/2021 (Permalink)

SERVPRO of Guelph is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business according to the guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial services provide.

The Public Health Agency of Canada (PHAC) encourages cleaning of high-touch surfaces in all public spaces. Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets etc. Other spaces likely to fall under the PHAC's guidance for commercials spaces include:

• Schools/Classrooms
• Offices
• Retail Spaces
• Manufacturing Facilities
• Municipal Offices
• Healthcare Facilities

Specialized Products

The Government of Canada recommends usage of a labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus. Multiple products available to SERVPRO carry this approved emerging pathogens claim. While there is currently no product tested against this particular strain or the coronavirus, we are following all guidelines as provided by the Federal Government and Provincial/Local Authorities.

If your business needs a deep cleaning services or for more information call the experts at SERVPRO of Guelph 519-837-8787  

HERE TO HELP

3/11/2021 (Permalink)

SERVPRO of Guelph, HERE TO HELP

Within Guelph & Wellington county, there are many families who are unable to afford the luxury of gifts and special treats during the holiday season. In fact, this time of year can add extra stress for a family who is already struggling to make ends meet.

SERVPRO® of Guelph is extremely honoured to participate in the Adopt-A-Family Program. Giving back to families in need during the holiday season will help lift their spirits, provide gifts for children that are unique and special to them, as well assist families in having a wonderful holiday dinner.

Children’s foundation of Guelph & Wellington Adopt-A-Family program along with the support of donors in 2018 had assisted 1,175 families and independent youth and provided 2,527 children and youth with personalized gifts based on their needs and wishes.

We have been busy shopping and are very excited to know other families in our community will have a brighter holiday season because of community support and such a great program.

Thank you, Children’s Foundation and all the donors.

HERE TO HELP

11/18/2019 (Permalink)

SERVPRO of Guelph, Here to Help.

Within Guelph & Wellington county, there are many families who are unable to afford the luxury of gifts and special treats during the holiday season. In fact, this time of year can add extra stress for a family who is already struggling to make ends meet.

SERVPRO® of Guelph is extremely honoured to participate in the Adopt-A-Family Program. Giving back to families in need during the holiday season will help lift their spirits, provide gifts for children that are unique and special to them, as well assist families in having a wonderful holiday dinner.

Children’s foundation of Guelph & Wellington Adopt-A-Family program along with the support of donors in 2018 had assisted 1,175 families and independent youth and provided 2,527 children and youth with personalized gifts based on their needs and wishes.

We have been busy shopping and are very excited to know other families in our community will have a brighter holiday season because of community support and such a great program.

Thank you, Children’s Foundation and all the donors.

Continuing Education

10/28/2019 (Permalink)

Thank you to everyone who took time out of there busy schedules to attend the SERVPRO® of Guelph continuing education classes. Our morning ethics class and afternoon restorative drying class had a total our 87 attendees.

Thank you to our staff for making this event such a success, as well Hampton Inn Guelph for hosting us again this year.

From our Team here at SERVPRO® of Guelph we understand by your feedback that the event was enjoyable as well the information and instructor were informative. 

We hope everyone was able to learn some new information and idea's. We are looking to add more CE classes per year in order to stay current with the demands of our industry.   

See you all at the next one, and once again Thank You.